How can we help?
Find answers, guides, and resources to get the most out of Ordeliya.
Getting Started
Set up your restaurant, add products, and configure your storefront.
- Create your first store
- Add menu items
- Customize your theme
- Set up your domain
Payments & Billing
Configure payment providers, manage subscriptions, and handle refunds.
- Connect Stripe
- Set up Nets/MobilePay
- Manage your subscription
- Process refunds
Orders & Kitchen
Manage orders, set up KDS, and configure order notifications.
- Order lifecycle
- Kitchen Display setup
- Order notifications
- Manual order creation
Delivery & Pickup
Configure delivery zones, fees, and fulfillment options.
- Delivery zones
- Pickup settings
- Delivery time slots
- Third-party delivery
Customers & Marketing
Manage customer profiles, segments, and email campaigns.
- Customer profiles
- Email campaigns
- Customer segments
- GDPR compliance
Analytics & Reports
Track revenue, orders, and customer behavior with real-time analytics.
- Dashboard overview
- Revenue reports
- Customer analytics
- Export data
Multi-Language & Markets
Configure languages, currencies, and multi-country storefronts.
- Add languages
- Currency setup
- Market configuration
- Translation management
Account & Settings
Manage your account, team members, roles, and store settings.
- Team management
- Roles & permissions
- Store settings
- Domain & SSL
Still need help?
Our support team is here for you.
Live Chat
Chat with our support team in real-time during business hours.
Start a chat
Mon-Fri, 9:00-17:00 CET
Email Support
Send us an email and we will respond within 24 hours.
support@ordeliya.com
24/7
Phone Support
Call us directly for urgent issues (Pro and Enterprise plans).
+45 XX XX XX XX
Mon-Fri, 9:00-17:00 CET
Developer documentation
Looking for API docs? Check out our developer resources.